Refund and Returns Policy
Thank you for shopping with Styliiq by Ramslam LLC. Your satisfaction is our priority, and we are committed to delivering quality literary products across Book Biographies & Memoirs, Comic Books & Graphic Novels, and Mystery & Thriller genres.
Return and Exchange Eligibility
You can initiate a return or exchange within 30 days from the date of purchase. To be eligible, items must be:
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Unused and in the same condition you received them.
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In original packaging, including tags, labels, and any accessories.
We guarantee that all products sold by Styliiq match exactly as described on our website. Any discrepancies should be reported immediately.
How to Initiate a Return or Exchange
Please follow these easy steps to return or exchange your item:
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Contact us at contact@styliiq.com with your order details, reason for return, and clear photos if applicable.
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Once confirmed by our team (within 2 business days), securely pack your item(s) and include proof of purchase.
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Clearly address the package to:
Return Address: Ramslam LLC (Styliiq) 505 North Figueroa Street Apt 514, Los Angeles, CA 90012, United States
You may return items via your preferred carrier (USPS, UPS, FedEx). We strongly recommend using a service that offers tracking and insurance, as we cannot be responsible for lost or damaged packages in transit.
Return Shipping Costs
Customers are responsible for all return shipping costs unless the item received was incorrect, defective, or damaged.
Damaged or Defective Items
If you receive a defective, damaged, or incorrect item, please notify us immediately at contact@styliiq.com. Provide photos and details of the issue within 48 hours of receipt. We will promptly arrange a replacement or issue a full refund, including return shipping costs.
Non-Returnable Items
The following items cannot be returned:
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Items clearly marked as final sale
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Gift cards
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Downloadable digital products
Refund Processing
Upon receiving your return, our team will inspect the item and notify you via email regarding the approval of your refund. Approved refunds will be processed within 5 business days directly to your original payment method via Stripe or PayPal. Processing times may vary based on your financial institution.
Exchange Policy
We gladly offer exchanges for products of equal or greater value within 30 days of purchase. Customers are responsible for shipping charges for exchanges, except in cases involving damaged or defective items.
Cancellation Policy
Orders may be cancelled before shipment. To cancel your order, please immediately contact us at contact@styliiq.com. If the item has already shipped, cancellation will no longer be possible, but you may initiate a return upon receipt.
Contact & Dispute Resolution
Your satisfaction is important to us. For any issues or concerns, please reach out directly to our customer support team at:
Company Name: Ramslam LLC
Company Number: B20250041035
Address: 505 North Figueroa Street Apt 514, Los Angeles, CA 90012, United States
Email: contact@styliiq.com
Phone: +1 (213) 459-3908
Contact Form: Click here
Business Hours: We are available Monday – Friday 8:00 AM to 6:00 PM (Pacific Time, PT) to assist you with any inquiries.
Response Time: Our dedicated customer service team strives to respond to all inquiries within 12 hours during business days, ensuring prompt and reliable support.
We commit to responding to all inquiries within 48 business hours. Our dedicated team strives to resolve all disputes and concerns fairly, promptly, and transparently.